Logic Unit

Nova Nordisk Sample Ordering Application

Nova Nordisk, a global leader in diabetes and chronic care therapeutics, required a secure, compliant, and user-friendly mobile application to modernize the distribution of medical product samples to healthcare professionals. Logic Unit developed a native iOS application that streamlined sample request approvals, improved regulatory compliance adherence, and delivered a consistent digital experience for authorized doctors and medical representatives.

The Challenge

Core Issues & Objectives

Traditional medical sample ordering processes involved multiple manual steps, paper forms, and face-to-face handovers, introducing compliance risks and limiting traceability. Within a highly regulated pharmaceutical industry, Nova Nordisk needed to ensure that doctors were fully educated on product indications, responsibilities, and guidelines before requesting samples. The organization required a secure, mobile-first solution that reduced administrative workload, prevented unauthorized orders, and maintained an auditable record of sample distribution.

The Solution

Platform Delivery & Implementation

Logic Unit designed and engineered a native iOS application using Swift. The solution features a comprehensive responsibilities module that displays compliance guidelines and training materials. Healthcare professionals must complete these educational modules before the application allows them to place sample requests. Built with enterprise security, the app features role-based access control, secure API integrations with corporate CRM systems, offline content support, and a push notification engine that alerts doctors of order approvals or compliance updates.

Details

Key Features & Capabilities

Responsibilities & regulatory compliance module

Digital medical sample ordering interface

Guided healthcare professional request workflows

Request approval status tracking

Secure user session and authentication experience

Integrated educational resources library

Results

Operational & Business Impact

The application digitized the sample distribution pipeline, reducing manual verification time. By integrating educational gateways, Nova Nordisk improved compliance adherence and established complete traceability for every product sample distributed. Healthcare professionals gained a fast, self-service channel to request samples and access up-to-date clinical studies directly from their mobile devices.

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